Where AI Automation Creates Immediate ROI

Customer Support Automation

Auto-triage, ticket summarization, suggested replies, knowledge-base answers, and chatbot-to-agent escalation — with quality control and monitoring.

Document & Email Automation

Extract key fields, classify documents, summarize long threads, draft responses, and route requests to the right team automatically.

Sales & Operations Automation

Generate proposals, summarize calls, enrich CRM entries, create follow-up emails, and produce internal reports consistently.

Internal Knowledge Assistants

Secure “Ask your docs” assistants that help employees find answers instantly — policies, onboarding, runbooks, product documentation.

What We Build

• AI Assistants: role-based copilots for support, sales, HR, operations.
• Automation Pipelines: workflows that connect AI with your tools (Slack, email, CRM, ticketing, docs).
• RAG Systems: AI that answers using your internal knowledge (with sources and access control).
• Quality & Safety Controls: guardrails, evaluation, feedback loops, logging and auditability.

How We Deliver Automation That Works in Production

Process Discovery & ROI Mapping

We identify the best workflows to automate, estimate impact, and define measurable success criteria (time saved, faster response, fewer errors).

Design & Integration

We connect AI into your systems (CRM, support tools, docs, Slack/email), define access control, and build a secure architecture.

Implementation & Validation

We build the automation, validate it with real data, and implement quality checks to prevent hallucinations and wrong actions.

Monitoring & Continuous Improvement

We monitor quality, cost, performance, and adoption — and continuously improve prompts, workflows, and models.

Common Automation Scenarios

• Inbound Requests Router: classify inbound emails/forms and route to the correct owner with summary.
• Support Copilot: suggest replies based on KB + past tickets, with approval workflow.
• Ops Assistant: summarize incidents, generate postmortems, enrich alerts, propose runbook actions.
• Document Processing: extract fields from PDFs, contracts, invoices; validate and store into systems.

How We Work

Automation Discovery Sprint (1–2 Weeks)

We map your workflows, identify automation candidates, and deliver an implementation plan with ROI estimates.

Automation Pilot (3–6 Weeks)

We build your first automation workflow and deploy it into production with monitoring and quality checks.

Monthly Automation Retainer

Ongoing improvements, new workflows, optimization, monitoring, and support — aligned with your business priorities.